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Wednesday, September 11, 2013

RW-50015 : Installation Error On Oracle EBS R12

While installing EBS R12, following post install checks failed:

HTTP
Login page
Virtual Directory
JSP
Help Page


HTTP
-----

checking URL = http://<hostname>:<port>

RW-50015: Error: - HTTP Listener is not responding. The service might not have started on the port yet. Please check the service and use the retry button.


Help Page
----------

checking URL = http://<hostname>:<port>/OA_HTML/help

RW-50015: Error: - Help Page is not responding. The service might not have started on the port yet. Please check the service and use the retry button.


Virtual Directory
------------------

RW-50015: Error: - Http Server Virtual Directories is not responding. The service might not have started on the port yet. Please check the service and use the retry button.


JSP
----

checking URL = http://<hostname>:<port>/OA_HTML/jtfTestCookie.jsp

RW-50015: Error: - JSP is not responding. The service might not have started on the port yet. Please check the service and use the retry button.


Login Page
-----------

RW-50015: Error: - Login Page is not responding. The service might not have started on the port yet. Please check the service and use the retry button.
RW-10001: Rapidinstall wizard has detected that your configuration has errors. You must resolve these issues before continuing.


Http_server is shown as Down.



I then used adapcctl.sh status to check on these services and sure enough the http server would not start:
[applmgr@oracleupk scripts]$ ./adapcctl.sh status


Checking status of OPMN managed Oracle HTTP Server (OHS) instance ...
Unable to connect to opmn.
Opmn may not be up.

adapcctl.sh: exiting with status 0

adapcctl.sh: check the logfile /u01/appl_top/inst/apps/PROD_oracleupk/logs/appl/admin/log/adapcctl.txt for more information ...
 
 


Cause:-

The root cause for all the failures was that Apache (http) didn't start up because of not having latest RPMS as per install documents
I downloaded and apply the patch 6078836 from OracleMetaLink to fix an issue with the Oracle HTTP Server bundled with the E-Business Suite technology stack .

[applmgr@oracleupk scripts]$ unzip p6078836_101330_LINUX.zip
Archive: p6078836_101330_LINUX.zip
creating: 6078836/
inflating: 6078836/libdb.so.2
inflating: 6078836/README.txt

[applmgr@oracleupk scripts]$ cd 6078836/[applmgr@oracleupk scripts]$ ls
libdb.so.2 README.txt

Then we copy to /usr/lib. 


After the install, when trying to start up the http server, this happens:
$./adapcctl.sh start 

You are running adapcctl.sh version 120.7.12010000.2

Starting OPMN managed Oracle HTTP Server (OHS) instance ...
opmnctl: opmn started.
opmnctl: starting opmn managed processes...

adapcctl.sh: exiting with status 0

adapcctl.sh: check the logfile /u01/appl_top/inst/apps/PROD_oracleupk/logs/appl/admin/log/adapcctl.txt for more information ...




If you see the post installation steps, we can see now the previous errors have been fixed.

 


  


















But, still we have the a Login page error.
The quick workaround to fix this error was:
  • Stop the Apache Server
  • Open the /etc/hosts file and check the configuration setttings correctly
  • Start the Apache Server
  • Click to Retry option for performing post installation checks again

  

15 comments:

  1. great work dear thanks a lot

    ReplyDelete
  2. That solved the problem. Thanks

    ReplyDelete
  3. Hi,
    I have done as u said. but can u tel how to install libdb.so.2

    Thanks
    Srinivasan

    ReplyDelete
  4. download the patch --6078836. follow the below steps

    root@erpdb1 6078836]# pwd
    /u01/sw_home/6078836
    [root@erpdb1 6078836]# ls
    libdb.so.2 README.txt
    [root@erpdb1 6078836]# ls -l /usr/lib/libdb.so.2
    ls: /usr/lib/libdb.so.2: No such file or directory
    [root@erpdb1 6078836]# cp libdb.so.2 /usr/lib/
    [root@erpdb1 6078836]# ls -l /usr/lib/libdb.so.2
    -rw-r--r-- 1 root root 5825 Nov 27 11:38 /usr/lib/libdb.so.2
    [root@erpdb1 6078836]#

    ReplyDelete
  5. Hi,
    I have followed your steps but still i am getting the errors.Please help me.

    Regards,
    Gopi

    ReplyDelete
  6. Hello Friend , hope u r doing well

    would like to ask if u can assist me plz as faced error
    RW-50015 while installing Oracle Ebusiness suite R12.1.1 on Oracle Enterprise Linux 6.0 64 bit .

    I already downloaded the related patch 607883 and link libso library but at last stage of rapid wizard , it shows me related error with < error while loading shared libraries: libdb-4.3.so: cannot open shared object file: No such file or directory >
    regarding to the HTTP server ..

    So Kindly if u can advise me what to do to fix this unexpected issue >?

    Appreciate really ur cooperation

    ReplyDelete