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Friday, March 14, 2014

AutoPatch error: Error reading product file driver files [complete; make tapes]

Problem:
Recently on our two node  Oracle EBS(11.5.10.2) test environment on RHEL5 (32-bit) with 11gR2 database on RHEL5 (64-bit).
When attempting to Apply The Patch 10179153 to the Apps tier node, the following error occurs.

AutoPatch error:
Unable to determine valid on-site files [complete; make tapes] for Sales Online.

AutoPatch error:
The following file is missing:
/mnt/TSTapps/trcappl/asf/11.5.0/admin/driver/asffile.drv

AutoPatch error:
Error reading product file driver files [complete; make tapes]
 

AutoPatch error:
Error determining valid on-site files 


Cause:
  • The cause of the issue is due to missing asffile.drv
  • Try to find this file on current server.  If not found, you copy it from any other identical instance and try again.
Solution:
Found the missing file in our production environment and copied it  to test environment. Re-tried the patch and it worked.

SQL> select bug_id from ad_bugs where bug_number='10179153';

    BUG_ID
----------
    202092


References:
Unable to determine valid on-site files [complete; make tapes] for Internal Controls Manager. [ID 468478.1]

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